Resume

EDUCATION

Simmons College, Boston, MA

Graduate School of Library and Information Science            December 2009

Cumulative GPA: 3.97

Cornell University, Ithaca, NY

Bachelor of Science, Industrial and Labor Relations              May 2004

Cumulative GPA: 3.51

EXPERIENCE

Research & Instruction Librarian, January 2011 – Present

Worcester Polytechnic Institute, George C. Gordon Library, Worcester, MA

  • More details coming soon

 

Library Assistant for Reference and Information Literacy, December 2007 – December 2010

Simmons College, Beatley Library, Boston, MA

  • Participated in managing and scheduling the Reference Desk as well as planning and coordinating the training for student workers across the service desks in the Information Commons
  • Revamped instruction in the first year program to effectively integrate with the subject in the course
  • Created online tutorials to teach information literacy skills and to market the library’s space and services

Reference Assistant, September 2007 – December 2007

Simmons College, Beatley Library, Boston, MA

  • Provided in person, phone, email and live chat reference for a diverse community of undergraduate and graduate students, staff and faculty
  • Taught instruction sessions on RefWorks (a bibliographic citation manager)

Circulation Assistant, 2007 – December 2008

Newton Free Library, Newton, MA

  • Provided excellent customer service at a busy circulation and audio-visual desks
  • Performed a variety of circulation duties including checking material in and out, answering phones, unpacking and organizing deliveries from our library network

Organizer, May 2004 – June 2007

Quality Home Care Campaign (1199 SEIU), Boston, MA

  • Implemented strategies aimed at passing legislation in the Massachusetts legislature
  • Created data standards and transitioned data from a Microsoft Access database into a web-based database
  • Developed relationships with community organizations to create a coalition to support the independent provider legislation

TECHNOLOGY SKILLS

  • HTML, Adobe Captivate, Camtasia, VRLPlus, WebCT, Adobe Acrobat, Microsoft Applications (Access, Excel, PowerPoint, Publisher, Word)

PROFESSIONAL MEMBERSHIPS AND ACTIVITIES

  • NELIG (New England Library Instruction Group)
  • ACRL NEC (Association of College and Research Libraries, New England)
  • Learned about being an effective manager at ARL Library Management Skills Institute, Albany, NY, August 11-13, 2008

PROFESSIONAL PRESENTATIONS

  • Building Community: How Combined Training Improves Customer Service, ACRL NEC, Worcester MA, May 15, 2009
  • Teaching and Learning Center, MLA (Massachusetts Library Association), Springfield MA, May 6-8, 2009
  • Screencasting: Using Captivate, Techgov, Simmons College, Boston MA, March 25, 2009
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